When the global template file is corrupted, you'll get the Microsoft word stopped working error message. To resolve the problem, you need to rename the Normal.
Note: Modifying the global template file will lose some customization features, such as styles, macros, etc. To keep previous settings, you can copy the customization from one global template to another by using the Organizer. Do the following to replace Normal. Sign in if the program requires administrator permission. After this, restart your Word application to check if you can use it to edit documents or create new files again. Note: This fix may cause your activation key invalid after the reinstallation of MS Office.
Make sure that your activation key can be used twice before taking the below steps. Keep your MS Office activation key and save it to another secure device. Re-install Microsoft Office on your PC and activate it with your serial key. Another big issue that concerns users the most is the lost or unsaved Word file when Word stopped working. If you're editing a Word document when it happens, you're likely to lose documents that haven't been saved. In this section, you can learn how to recover unsaved Word documents with useful tips.
What's more, a renowned file recovery tool is introduced to help you repair and recover lost Word documents in the simplest way. If you lost unsaved Word documents due to Word crash, Word not responding, Word stopped working, Word keeps freezing, or other Word problems, there are three ways for you to recover unsaved Word documents in Windows Link to the page to see details.
For a Mac user, check this link to see how to recover unsaved Word document on Mac. If the Word has stopped working error lead to file corruption or if you have deleted some crucial Word documents and need to get them back, EaseUS Data Recovery Wizard is a great choice. This software will not only help you recover lost files but also help you repair damaged documents during the recovery process. Choose the hard disk drive or a specific folder and click the "Scan" button. The software will start immediately scanning all lost data on the selected drive.
After the scan, click "Filter", choose "Word" from the drop-down list, and click the tree view on the left side to navigate the wanted Word documents.
You're allowed to double-click and preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired Word file and click "Recover".
Except for finding the right solutions to solve the Microsoft office has stopped working error on Windows PC, it's highly necessary to know the reasons that cause your Word malfunction. Here are the main reasons:. If you are looking for a reliable method to fix the "Word has stopped working" error, the solutions included in the above two parts are capable to help you out.
If you prefer a more comprehensive plan to protect your precious Word documents, stay here. Two reliable Word backup tips are available here for you to try:. The backup will be a lifesaver to immediately bring your hard word back once you lose it due to unknown reasons. For the first time you use EaseUS Todo Backup to back up files, click Create backup on the home screen and then mouse click the big question mark to select backup contents.
Since you're going to back up files and folders on your computer, go on with the " File " backup mode, where you can select pictures, videos, documents and all other types of files to back up. Follow the paths to locate the files, folders or directories you want to back up, select them all and click " OK ". We personally recommend users to choose the cloud drive prior to a pysical drive to save important backups due to the greater accessibility, flexibility and safety.
Step 6. If you're interested in an automatic and intelligent backup schedule for the next file backup task, go on with the "Options" setting. There you can encypt a confidential file backup, compress the backup image size, or customize a backup scheme to tell the software in what time to start the next backup.
Click " Backup Now " to start the file backup process. Your completed backup files are visible on the left area in a card style. Here are a few questions related to Microsoft Word has stopped working.
If you also have any of these problems, you can find the methods here. On the window, click "Repair" and then "Continue". When there are a few corrupted documents, or you have an issue with a Word or 3rd party add-on, your Word maybe not opening. Choose the option for the Reset menu and toolbar usage data. This will put your toolbars back to the original settings. If you would like to reset your settings further, move on to the steps below.
When you happen to encounter Outlook Not Responding in Windows 10 , you can try to fix it by using Outlook recovery software; start Outlook in Safe Mode; install Outlook updates; repair Office program, or repair Outlook data files. Brithny is a technology enthusiast, aiming to make readers' tech life easy and enjoyable.
She loves exploring new technologies and writing technical how-to tips. On her spare time, she loves sharing things about her favorite singer - Taylor Swift on her Facebook or Twitter. Author Jean has been writing tech articles since she was graduated from university. She has been part of the EaseUS team for over 5 years. Her special focuses are data recovery, disk partitioning, data space optimization, data backup and Mac OS.
By the way, she's an aviation fan! It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past. It comes with a selection of advanced features, including partition recovery, formatted drive restoration, and corrupted file repair.
Store Download Support Live Chat. Workable Solutions Step-by-step Troubleshooting Fix 1. Disable Add-ins in Safe Mode Certain add-ins may cause compatibility issues that cause a "Word stopped working" error with Office apps Full steps Fix 2. Repair Office If Word is damaged or corrupted. Try a quick repair first, and if that doesn't work, try the online repair Full steps Fix 3. Older Windows device drivers may be incompatible with Outlook. You may also want to see Outlook not responding, stuck at "Processing," stopped working, freezes, or hangs.
We last reviewed this topic on November 3rd, based on your comments. If you found this article helpful, and especially if you didn't, please use the feedback controls below to let us know how we can make it better. I get a "stopped working" error when I start Office applications on my PC. Microsoft Excel has stopped working.
Microsoft Word has stopped working. Microsoft Outlook has stopped working. Microsoft PowerPoint has stopped working.
Microsoft Visio has stopped working. Microsoft Publisher has stopped working. Open any Office app, such as Word, and create a new document. To do this, follow these steps: Click the Search icon and type "run", then click the Run app that appears in the search results.
If this didn't resolve your issue, click the next header, below. To do this, follow these steps: For Windows Select the Start button. Type "settings" in the Search box. Select Windows Update. Select Check for updates. If updates are available, select Install.
For Windows Select the Start button. Select Check online for updates from Microsoft Update. If updates are available they should automatically be installed on your PC.
For Windows 8. Click Change PC Settings. Click Check for updates now. For Windows 7: Click Start. In the search results, click Check for updates. If updates are available, click Install. Select the button below to download and install the Office uninstall support tool.
Follow the steps below to download the uninstall support tool according to your browser. Instructions on this tab apply to Outlook. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen.
Incorrect instructions. Too technical. Not enough information.
