Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Windows 10 started a full windows 10 upgrade on my 3 year old Pavillion laptop. It says not to turn off the laptop.
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Cancel Submit. JeffreyCloutier Independent Advisor. I would be happy to help you today. Try entering Safe Mode to repair Press and hold the power button for 5 to 10 seconds to perform a complete shutdown Do this three or more times. Note: This is a non-Microsoft website. We also recommend going to the PC manufacturer's website for any additional info about updated drivers and hardware compatibility. Follow these steps to create installation media USB flash drive or DVD you can use to install a new copy of Windows 10, perform a clean installation, or reinstall Windows If you have Office or earlier and choose to perform a clean install of Windows 10, you will need to locate your Office product key.
For tips on locating your product key, check Find your Office product key or Enter the product key for your Office program. Select the language, edition, and architecture bit or bit for Windows After completing the steps to install Windows 10, please check that you have all the necessary device drivers installed. Note: Drivers for Surface devices may be found on the Download drivers and firmware for Surface page.
To open a boot menu or change the boot order, you'll typically need to press a key such as F2, F12, Delete, or Esc immediately after you turn on your PC. For instructions on accessing the boot menu or changing the boot order for your PC, check the documentation that came with your PC or go to the manufacturer's website.
If changing the boot menu or order doesn't work, and your PC immediately boots into the OS you want to replace, it is possible the PC had not fully shut down. To ensure the PC fully shuts down, select the power button on the sign-in screen or on the Start menu and select Shut down. If you downloaded an ISO file for Windows 10, the file is saved locally at the location you selected. If you have a third-party DVD burning program installed on your computer that you prefer to use for creating the installation DVD, that program might open by going to the location where the file is saved and double-clicking the ISO file, or right-click the ISO file, select Open with and choose your preferred DVD burning software.
Right-click the ISO file and select Properties. Then right-click the ISO file and select Burn disc image. This will perform an upgrade of your current operating system to Windows Download Windows 10 Before updating, please refer to the Windows release information status for known issues to confirm your device is not impacted. Update now Privacy. Create Windows 10 installation media To get started, you will first need to have a licence to install Windows Download tool now Privacy. Select Download tool , and select Run.
You need to be an administrator to run this tool. On the License terms page, if you accept the license terms, select Accept. On the What do you want to do? After downloading and installing, the tool will walk you through how to set up Windows 10 on your PC.
All Windows 10 editions are available when you select Windows 10, except for Enterprise edition. Your copy of Windows 10 will automatically activate later using your digital license.
Select Change what to keep to set whether you would like to Keep personal files and apps , or Keep personal files only , or choose to keep Nothing during the upgrade. It might take some time to install Windows 10, and your PC will restart a few times. Before you download the tool make sure you have: An internet connection internet service provider fees may apply.
Sufficient data storage available on a computer, USB or external drive for the download. System requirements. Make sure the PC meets the system requirements for Windows
