To see which Windows Phone operating system OS version is installed on your phone, do the following:. The Software section shows Windows 10 Mobile. The OS Build section shows The content of each quality update build is documented under the Windows 10 update history page. Microsoft is working with many commercial customers to ensure their successful migration to a supported platform prior to the end of support date.
Technology has evolved along with the needs and expectations of your customers and partners who have already adopted Android or iOS platforms and devices.
The Windows 10 Mobile end of support date is the same for consumer and enterprise. Microsoft encourages all customers to move to a supported Android or iOS device. For Enterprise customers, please contact your account team if you have any additional questions.
To see which Windows Mobile OS is installed on your device, do the following:. The Store may continue to work after the end of support date. I just purchased a Windows 10 Mobile phone; can I return the phone for reimbursement? Will existing updates for Windows 10 Mobile continue to be available, and for how long? We have no current plans to remove historical Windows 10 Mobile updates from Windows Update. Why is Microsoft ending support for Windows 10 Mobile for commercial customers?
Is there a different migration path for an enterprise who have purchased a large number of Windows 10 Mobile devices? The Software section displays the OS. Need more help? Expand your skills. Get new features first.
A subscription to make the most of your time. Third parties or paid support programs may provide ongoing support, but it is important to recognize that Microsoft support will not publicly provide updates or patches for Windows Phone 8.
Based on our Support Lifecycle Policy , product and security updates were no longer available as of July 11, As of October 11, , users were no longer able to automatically or manually create new device backups for setting and some applications. After December 16, , the Store in Windows Phone 8.
Users who reset or reimage their phones will not be able to recover previously downloaded apps after this date. After December 31, , the anti-theft features will no longer be enabled. This means that if a Windows Phone 8.
Also Reset Protection will no longer function. Resetting the phone with Reset Protection enabled will permanently lock the device. Please disable Reset Protection in Settings before attempting to reset your device. If your device is locked, you can contact support for help.
While some services such as photo uploads and restoring a device from an existing device backup may continue to function, all services will be discontinued over time. Microsoft has no plans to push the Windows 10 Mobile upgrade proactively to Windows Phone 8. Customers can upgrade eligible Windows Phone 8.
Devices upgraded to Windows 10 Mobile will receive security and servicing updates while it is still supported. If users want to upgrade their eligible Windows Phone 8. For more info, see Upgrade Advisor app for Windows 10 Mobile. Information on which Windows Phone 8. Additional Information can be found on the Lumia Troubleshooting and Repair page. The Windows Device Recovery tool may continue to provide the recovery image for your Windows Phone 8.
However, after December 16, , you will not be able to recover any apps that were previously downloaded. As with all Windows Phone 8. Your Windows Phone 8. To see which Windows Phone operating system OS version is installed on your phone, do the following:. More info. The Software section indicates the general product name we use to describe the release for example, "Windows Phone 8. The OS version section indicates the specific build number of the release for example, "8.
